​Effective Date: 10/05/2025

​

Align MCS (“we,” “our,” or “us”) provides physician-led healthcare compliance auditing and continuous monitoring services to healthcare organizations. This Privacy Policy explains how we collect, use, and protect information when you visit our website or use our services.

​

Information We Collect

We may collect the following types of information:

• Contact Information: such as name, email address, phone number, organization name, and job title when you submit forms or contact us.

• Professional Information: details related to your healthcare organization that you provide to help us understand service needs.

• Portal Data: documents, policies, and other materials uploaded through our secure client portal as part of contracted services.

• Website Usage Data: information such as IP address, browser type, pages visited, and general analytics data.

• We do not collect protected health information (PHI) through our public website.

​

How We Use Information

We use the information we collect to:

• Provide and manage compliance auditing and monitoring services

• Respond to inquiries and communicate with users

• Operate and improve our website and secure portal

• Support client engagements and deliver contracted services

• Maintain security and prevent unauthorized access

​

HIPAA and Protected Health Information

Align MCS may process protected health information (PHI) only within the scope of contracted services delivered through our secure portal and under appropriate agreements, such as Business Associate Agreements (BAAs), where required.

We do not request or collect PHI through public website forms or pages.

​

Data Security

We use administrative, technical, and physical safeguards to protect information, including:

• Secure encrypted portal access

• Authentication and access controls

• Restricted internal access on a need-to-know basis

• Secure hosting and transmission practices

While we take reasonable steps to protect your information, no method of transmission or storage is completely secure.

​

Sharing of Information

We do not sell or rent personal information. We may share information only in the following limited circumstances:

• With trusted service providers who support our operations under confidentiality obligations

• When required by law, regulation, or legal process

• To support delivery of contracted client services

• To protect the rights, safety, or security of Align MCS, our clients, or others

​

Cookies and Analytics

Our website may use cookies and similar technologies to improve functionality and analyze website usage. You may disable cookies in your browser settings, but some features may not function properly.

​

Data Retention

We retain information only for as long as necessary to fulfill the purposes described in this policy, comply with legal obligations, and support business operations.

​

Third-Party Services

We may use third-party providers such as hosting services, analytics tools, and secure portal platforms. These providers may process limited data on our behalf under confidentiality and security obligations.

​

Your Rights and Choices

Depending on your location, you may have rights to:

• Access the personal information we hold about you

• Request correction or deletion of your information

• Opt out of marketing communications

• Request limitations on certain data use

To exercise these rights, contact us using the information below.

​

Children’s Privacy

Our website and services are intended for healthcare professionals and organizations and are not directed to individuals under 18. We do not knowingly collect personal information from children.

​

Changes to This Policy

We may update this Privacy Policy from time to time. Updates will be posted on this page with a revised effective date.

​

Contact Us

If you have any questions about this Privacy Policy, please contact us:

Align MCS
Email: info@alignmcs.com